A voluntary recall has been issued for specific BD Neve Strap Crampons.
The freeze-thaw cycle is in full effect. It is crampon season. As a result, a BD crampon voluntary recall is on our radar.
In short, BD has issued a voluntary recall for their Neve Strap Crampons (green 2024 version). This voluntary recall is not related to the Neve Pro Crampon.
BD adds, “This recall affects all green 2024 Neve Strap Crampons (style #400073) that were sold between January and May 2024 (see specific details below). Also included in the recall are the Neve Strap Binding Accessory Kit (style #400683) and Neve Strap Heel Cup Screw & Nuts (style #400687). It does not apply to the Neve Pro Crampon models or previous orange-colored versions of the Neve Strap Crampons.
“The reason for the voluntary recall is related to the screws which connect the plastic heel cup to the aluminum heel unit of the Neve Strap Crampon, which can loosen and allow the heel cup to detach from the crampon, posing a fall hazard. There have been three reported instances of this happening in the field with no reported injuries.”
THR has not reviewed or used the Neve Strap Crampons or the strap or heel cup screws and nuts. However, the Neve Pro Crampon, which Gavin has used/tested, accepts the strap binding accessory kit/heel cup screws and nuts. Take notice if you have purchased the Neve Strap Crampon in question or modified your Neve Pro Crampons with the strap kit.
Below, we will detail how you can find the relevant info on your crampons to determine if they are affected by the voluntary recall. Here’s the pertinent information: “All green Neve Strap Crampons (style #400073) sold between January and May 2024 with date codes 01-2021, 05-2022, 07-2023, 01-2024, and SS1271 are addressed with this voluntary recall.”
BD’s Press Release in Full
May 23, 2024 – Black Diamond Equipment, a leading manufacturer and distributor of innovative, high-performance outdoor equipment, apparel, and footwear, in cooperation with the U.S. Consumer Product Safety Commission and Health Canada, is voluntarily recalling its Neve Strap Crampons and related accessories/spare parts.
This recall affects all green 2024 Neve Strap Crampons (style #400073) that were sold between January and May 2024 (see specific details below). Also included in the recall are the Neve Strap Binding Accessory Kit (style #400683) and Neve Strap Heel Cup Screw & Nuts (style #400687). It does not apply to the Neve Pro Crampon models or previous orange-colored versions of the Neve Strap Crampons.
The reason for the voluntary recall is related to the screws which connect the plastic heel cup to the aluminum heel unit of the Neve Strap Crampon, which can loosen and allow the heel cup to detach from the crampon, posing a fall hazard. There have been three reported instances of this happening in the field with no reported injuries.
Customers who own the green Neve Strap Crampons and/or the strap accessories sold between January and May 2024 should immediately stop using them and contact Black Diamond for a full refund.
Affected Products:
All green Neve Strap Crampons (style #400073) sold between January and May 2024 with date codes 01-2021, 05-2022, 07-2023, 01-2024, and SS1271 are addressed with this voluntary recall.
The date code is embossed on the rubber heel strap pull tab and can also be found on the underside of the toe piece under the anti-balling plate (see images below).
Also recalled are the Neve Strap Binding Accessory Kit (style #400683) and Neve Strap Heel Cup Screw & Nut (style #400687), which are sold separately as spare parts/accessories.
NOT RECALLED:
These crampons ARE NOT concerned by the recall:
- Click HERE to initiate the return process.
- You can also reach us at NeveStrapRecall@bdel.com or call 1-866-306-0865 to connect with our customer service team.
- If you are based in Europe, you can find more information here.
- To read the FAQs related to the voluntary recall, you can find more information here (scroll to bottom).